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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dan Kenworthy

November 11, 2023

4  out of  5 rating by Dan Kenworthy
"Got me taken care of right away"
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Dennis Luna

June 27, 2023

3  out of  5 rating by Dennis Luna
"It took awhile for them to get my paperwork done."
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Becky Rich

June 25, 2022

5  out of  5 rating by Becky Rich
"The employees are pleasant and helped answer all my questions and select the best policy for me. My parents had insurance with them as well."
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Troy G

April 11, 2022

5  out of  5 rating by Troy G
"My Wife and I have been going through this office for nearly 10 years now for insurance on our home and all our vehicles. The service has always been great. Elvira and Samantha have wonderful customer service and are always glad and ready to help when we call. Thanks from our family to the whole crew!👨‍👩‍👦👍"
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Jaycee Cottrell

February 22, 2022

5  out of  5 rating by Jaycee Cottrell
"They are wonderful I can't imagine ever going through another insurance they are friendly and work with me on everything they are amazing I highly recommend them"
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Russell Blackburn

September 20, 2021

5  out of  5 rating by Russell Blackburn
"I've been with state farm for over 10 years and I love it and they have treated me with the most respect and kindness could ever ask for! I recommend it to all my friends!"
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September 11, 2021

5  out of  5 rating by PJ
"Love my hometown insurance Agency!!"
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Emma Wilber

July 15, 2021

5  out of  5 rating by Emma Wilber
"Our entire family have been with Brain Halcom's office for 20 plus years. The staff is amazing and we couldn't be more pleased. Thank you, Samantha Lopez Knapp for taking such good care of us. I wouldn't trade you for the world."
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Marianne Clarich

July 14, 2021

5  out of  5 rating by Marianne Clarich
"Sam is always so helpful and knowledgeable!"
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Liv Edmunson

July 2, 2021

5  out of  5 rating by Liv Edmunson
"Wonderful agency to work with! We purchased a home and needed home and rental insurance ASAP. The gals there were extremely friendly and helpful and we were able to get what we needed. I definitely would refer!!!"
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Christopher Harris

June 18, 2021

1  out of  5 rating by Christopher Harris
"The ladies that work here are awful, Elvita can't complete simple requests, she's very unprofessional and rude. All she says is "I can't do that." She should not be working in a customer facing role."
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Mermanda Dawn

June 18, 2021

1  out of  5 rating by Mermanda Dawn
"The worst agent and office staff I have ever come across. Will tell everyone I know not to go here and instead go to Lisa Brown in Fruitland. Elvita needs to be fired for being unprofessional and extremely rude."
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Cassandra Bright

June 5, 2021

5  out of  5 rating by Cassandra Bright
"Excellent team & always friendly and helpful."
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Teresa Kilpatrick

May 17, 2021

5  out of  5 rating by Teresa Kilpatrick
"Friendly great help when I was looking for quotes"
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mitchell ignatich

May 11, 2021

4  out of  5 rating by mitchell ignatich
"No problems all year. Took them a while to adjust all my coverages but pretty good so far."
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Timmy Mosso

April 22, 2021

4  out of  5 rating by Timmy Mosso
"They give me a good rate on my truck. Car an camper. Would recommend."
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R. Scherer

October 17, 2020

5  out of  5 rating by R. Scherer
"Very nice helpful people, professional and knowledgeable."
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Tishy Pruyn

October 7, 2020

5  out of  5 rating by Tishy Pruyn
"I won't have insurance any where else.. There friendly, always greets you with a smile.and if there's issues there always willing and eager to help come to the bottom of the issue.. Elvita is my fav. She's a sweet heart.."
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Luis Fernandez

June 27, 2019

5  out of  5 rating by Luis Fernandez
"Definitely recommend them had better quote than other places. Samantha Knapp is awesome. Very kind and helped out so much. Highly recommend Samantha"
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Bryan Cox

June 22, 2019

1  out of  5 rating by Bryan Cox
"Terrible company to deal with no customer service"
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Paul Blackburn

May 8, 2019

5  out of  5 rating by Paul Blackburn
"They do a great job with my auto insurance."
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Tonia Thorp

February 27, 2019

5  out of  5 rating by Tonia Thorp
"The people is friendly .they think about the people ."
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Michael Sharpe

January 31, 2019

2  out of  5 rating by Michael Sharpe
"The worst company I have ever dealt with I was with State farm for over 35 years. A fire ruined my home and I had the elite plan with inept adjusters and poor results. Took 2 years to settle my claim. Stay away, run. Go anywhere but here"
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Teresa Trump

November 7, 2018

1  out of  5 rating by Teresa Trump
"Long complex story. Prices high and errors made. Took my insurance elsewhere."